FAQs

What materials are used in Versa Vera Jewelry?

We use high-quality materials like 925 sterling silver, gold plating, and semi-precious stones to craft our jewelry pieces. Each product listing will mention the specific materials used.

How do I care for my Versa Vera Jewelry?

To maintain the shine and quality of your jewelry, avoid exposing it to water, perfume, or harsh chemicals. Gently clean with a soft cloth and store in a dry place.

Do you offer a Money-Back Guarantee?

Yes! We offer a 30-day Money-Back Guarantee. If you're not completely satisfied with your purchase, you can return the item within 30 days in its original condition for a full refund or exchange. Please visit our Refund policy page for more details.

How long will it take to receive my order?

Once your order has shipped, we will send you a confirmation email with tracking details. You can easily track the status of your delivery directly on our website using your order number and tracking information. Standard shipping typically takes 7-14 business days, depending on your location.

Do you offer international shipping?

Yes, we ship internationally! Shipping costs and delivery times may vary depending on your location.

How do I track my order?

Once your order has shipped, we will send you a confirmation email with tracking details. You can easily track the status of your delivery directly on our website using your order number and tracking information.

What payment methods do you accept?

We accept all major credit cards, PayPal, VISA, Mastercard, Apple Pay, AMERICAN EXPRESS and other secure payment options. You can see the full list of accepted payment methods at checkout.

Can I customize a piece of jewelry?

Currently, we do not offer custom designs, but we are working on adding this option in the future. Sign up for our newsletter to stay updated.